Frequently Asked Questions
We believe in making the complex understandable and the difficult doable. Whether you’re looking to improve energy efficiency, reduce costs or ensure seamless operations, this FAQ page should have you covered.


My HVAC is malfunctioning! What can I do to avoid business disruption?
If your HVAC system isn’t working properly, we offer several solutions to avoid business disruption. First, contact Trane’s 24/7 emergency support to diagnose and quickly resolve the issue. If immediate repairs are not possible, we provide temporary HVAC rentals, including portable air conditioners, heaters, heat pumps and chillers, to maintain comfort and operations.
Our service team can also perform on-site repairs or equipment replacements to minimise downtime. To prevent future disruptions, we recommend enrolling in a planned maintenance programme, which helps identify potential problems early and keeps your HVAC system running efficiently year-round.
How can I improve HVAC energy efficiency?
Trane was recently named by Time Magazine as one of the World’s Most Sustainable Companies of 2024, so you’re in the right place.
In fact, we lead the HVAC sector in green initiatives and R&D, including sustainable air conditioning and heating.
Our sustainable HVAC systems include variable speed technology for energy efficiency, heat recovery systems, high-efficiency chillers, smart controls, green refrigerants and integration with renewable energy sources. These advancements in eco-friendly HVAC reduce carbon footprints and operational costs while enhancing indoor comfort.
Trane Rental only uses these super-efficient chillers and heat pumps in their HVAC portfolio.


How can I bring my heating, ventilation and air-conditioning costs down?
You can reduce HVAC costs by using energy-efficient equipment, such as high-efficiency chillers, variable speed drives and smart thermostats. We also emphasise the importance of regularly maintaining HVAC systems to ensure they run efficiently and prolong their lifespan.
We’re on stand-by for all planned and emergency maintenance requirements, no matter the manufacturer.
We’re experiencing unseasonable temperatures at work. Can you help?
Trane can help you manage unseasonable temperatures at your office with flexible, quick-response HVAC solutions. Whether you need additional cooling or heating, we offer portable and temporary HVAC equipment, such as spot coolers, heaters, heat pumps and chillers, to stabilise your environment.
Our team can assess your immediate needs and deploy the right system to ensure comfort for employees and visitors. Additionally, Trane’s Connected Services allow for climate control adjustments in real-time, adapting to temperature changes and helping maintain consistent comfort throughout the workspace.


Do you have solutions for planned maintenance work?
Yes, we offer comprehensive solutions for planned maintenance work on heat pumps and chillers. Our rental services provide temporary HVAC systems, such as portable chillers, air conditioners and heaters, which can be deployed during maintenance periods to ensure uninterrupted climate control. These solutions are designed to meet specific operational needs, helping facilities maintain comfort and process stability while avoiding downtime.
Trane UK Limited also offer planned service agreements, ensuring regular maintenance is performed by our trained technicians to keep HVAC systems operating efficiently and prevent unexpected breakdowns. And our 24/7 support ensures any maintenance or replacement work is smoothly coordinated.
As an event manager, I need to be ready for all HVAC eventualities. How can Trane help?
We offer a range of solutions to help event managers prepare for all HVAC eventualities, ensuring comfort and efficiency in any weather conditions. With Trane’s temporary HVAC systems, event managers can quickly deploy heating, cooling and ventilation to maintain optimal environmental conditions for guests and equipment.
Our rental services include energy-efficient air conditioners, heaters and air handlers, all backed by 24/7 support to address any issues. Trane also provides expert consultation to tailor solutions based on the event’s size, location and specific climate challenges, ensuring reliable and adaptable climate control for events.

Still need help with HVAC?
If you have any questions not covered in our FAQ, get in touch with one of our experts today!
Your journey to optimal HVAC performance starts here.